Safety and Flagging

Safety Tips | Terms of Use | Privacy Policy | FAQ

1. Flagging Keek Violations

Keek is a user moderated website so we rely on your help to identify content that violates our Terms of Use. To flag content, click on the flag button in the bottom right corner of the keek in question. You will be asked to fill in the security code and then press the “Flag this keek” button to complete your submission.

The following is content you should flag:

Harassment and violent threats
Pornography and child pornography
Nudity
Breach of Privacy

Note: Keek does not regulate content on external (non-Keek) websites, nor do we regulate keeks, keekbacks or comments that link to content on external websites, including any of the above.

My media was flagged

You will receive an email letting you know that your content was flagged and removed from public view.

Appealing a flag

You may respond to your flagged media email with an explanation within 30 days of receiving the email. We will review your explanation and decide whether or not to reinstate your media.

Reporting other Keek violations

Privacy violations – If someone has posted your private information on Keek, please email us at . Private information includes: credit card information; social security or other national identity numbers; addresses or locations that are considered private; non-public, personal phone numbers; non-public, personal email addresses. Please review our Terms of Use for more information.
Background images and profile avatars – To report a pornographic image on an avatar or profile image, please email us at .
Copyright violations – If you need to report a copyright violation for an avatar, profile image or image hosted by Keek, please email us at . Keep in mind that different companies have various media hosting policies that may differ from Keek's. You should contact their customer support for further information on their respective policies.

Spam and System Misuse

If you're experiencing an issue of spam or malware that's impacting your ability to use our service, please email us at .

2. Account Security

Keek won't contact you for your password

We will never email you, message you, or reply to you asking for your password or ask you to download something or sign-in to a non-Keek website. Never open an attachment or install any software from an email that claims to be from us because it is not.

If we suspect your account has been phished or hacked, we may reset your password to prevent the hacker from misusing your account. In this case, we'll email you a link to where you can reset your password. Again, this link will always be on the Keek website, and we will never ask you to send or email us your old password.

If you forget your password, you can reset it yourself here.

Keep your computer, browser and operating system virus-free and up-to-date

Protect yourself with the most current versions and patches; patches are often released to address particular security threats. Be sure to scan your computer regularly for viruses, spyware, and adware. If you're using a public computer, like at a school, coffee shop or library, make sure to always sign out of Keek before leaving.

3. Abusive Behaviour

Bullying

You may encounter people on Keek who you don't like or who say things that you disagree with or find offensive. Please remain courteous, even if others are not. Retaliation can reinforce bad behavior and encourage bullies. Don't forward or share bullying or mean messages. Remember that the things you say can be hurtful to others, even if you think it's a joke. Don't become a bully yourself.

Receiving unwanted communications

If you are receiving unwanted communications from a bully, we generally recommend that you unfollow the user and end all communication. Ending communication with bullies shows them that you are not willing to engage with them, and often they lose interest. It also demonstrates to others that you are not involved in similar behavior and that you are acting against bullying.

Sharing personal information

Do not give out your personal information online, especially your private address, location, credit card number, or telephone number. Remember, your keeks are public and can be seen by anyone. People are not always who they claim to be in their profile and you should be wary of any communication that asks for your private contact information, personal information, or passwords.

Contacting local law enforcement

We are not the police and we cannot actively report incidents that you report to us to the police. If something has gone beyond the point of a personal conflict and has turned into actual violent threats that you feel are credible, call the police. If you're dealing with a potential legal issue, please contact a lawyer. Keek cannot provide legal advice.

Reporting Abusive Behaviour

Offensive content – Everyone has different levels of sensitivity towards content. What may be shocking to one may be fine or acceptable to another. Keek does not pre-screen content and it is not our policy to remove any and all potentially offensive content. If there is something that you don't agree with, or find insulting, it's best to not look at it at all. To filter offensive users from your Keek stream, unfollow them. You can also flag content that violates our Terms of Use.
Violent threats and privacy violations – Posting someone else's private information on Keek is not allowed. If someone has posted your private, personally identifiable information on Keek, please send an email to detailing your concerns. If something has gone beyond the point of a personal conflict and has turned into actual violent threats that you feel are credible, call the police.

Keek can't block a user from making new accounts

IP blocking is generally ineffective at stopping unwanted behavior, and may falsely prevent legitimate users from accessing our service. IP addresses are commonly shared by numerous different users in a variety of locations, therefore blocking a single IP may prevent a large number of unrelated users from logging into Keek. In addition, IP addresses are easy to change and any blocks can be easily circumvented by logging in from a different location, a third-party service, or one of many free websites or applications.

Keek can't share an offending user's information

As per our Privacy Policy, Keek does not release user information except as required by valid legal process and as otherwise stated in our Privacy Policy. We cannot provide any legal advice, but if you are working with the police or your lawyer, they will be able to help you through the appropriate legal process for obtaining such information.

4. Safety for Parents and Teens

Keek is the easiest way to share microvideos (36 second videos, or "keeks" as we call them) online. Users can upload keeks to their profiles and they are then visible to your followers, other Keek members and are searchable in Keek. Most of the communication taking place on Keek is publicly viewable to everyone. Since the information posted is public, it's important to consider that some of this data may be made available or republished on other websites. If you want to learn more about Keek or sign up, click here.

Child harassment on Keek

Keek allows users to share and communicate with each other, but just like in everyday life, there can be people who go too far.

If your child is receiving unwanted communications from another Keek user, we recommend that he or she adjust their settings to “Allow only people I'm following to comment on my keeks” and unfollow that user – ending any communication with them. Ending communication with bullies shows them that you are not willing to engage with them, and often they lose interest. It also demonstrates to others that your child is not involved in similar behavior and that he or she is acting against bullying.

Many bullying or harassment issues online start from problems offline. Preventing a user from commenting on your child's keeks can minimize incentives to persist in bullying conduct online. We have provided all users with the ability to turn off communications from other users.

That being said, since online harassment is usually rooted in "real world" relationships, preventing another user from commenting is sometimes just a temporary fix. It may be helpful to address the person or issue offline by working with school officials, the bully’s parents or local authorities.

Protecting my kids on Keek

Talking with your children about their online activities is one of the best ways you can keep them safe. Being able to maintain a continuing, positive conversation with them about their social networking experiences online and offline can make them more likely to talk to you when an uncomfortable or potentially unsafe online situation arises.

Following someone on Keek means that you are subscribing to their keeks as a follower. When you follow another user, their updates will appear in your stream. That person also has permission to comment on your keeks in the form of keekbacks or text comments.

You can also follow your child (and others) on Keek. This can help you stay current on what is happening with your child and allow you to see firsthand what they may be dealing with online.

Bullying Resources – there are lots of great online resources with more information for parents on bullying:

Deleting my child's account

Keek only removes accounts that are in violation of our Terms of Use – http://www.keek.com/terms. You should talk with your child and work with him or her to remove the account by following these directions: http://www.keek.com/faq#how_do_i_deactivate

Sharing personal information on Keek

Most teens know not to publicly share their physical location - and yours should too. But, if you do feel you or your child is in danger, contact your local law enforcement for further assistance. Keek does not actively monitor content, thus we may not be aware of your issue. There is no substitute for calling your local law enforcement when physical safety is of immediate concern.

You may also want to contact school officials if you think the issue is occurring at or affecting your teen's school. Where kids are concerned, what happens online is often based on school life and relationships. School officials may not be aware of your child's situation, but they may be able to help you. If you feel your issues are legal in nature, please seek advice from a lawyer. Keek cannot offer legal advice nor do we provide other users' information without a subpoena or other court document, or as otherwise set out in our Privacy Policy.

Last updated on August 2011